Demers Heating and Cooling (“Demers Heating,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices available to you. By contacting us, scheduling service, or using our website, you agree to the practices described in this Policy.
Information you provide: name, phone number, email, physical address, service requests, and payment details.
Automatically collected information: non-personal identifiers (device/browser type, IP address, general location, browsing activity on our site).
– To schedule and complete HVAC services.
– To respond to inquiries, send quotes, confirmations, and updates.
– For billing, payment, and service record purposes.
– To monitor, improve, and personalize our services.
– To send maintenance reminders or customer satisfaction surveys.
– To comply with legal requirements and ensure safety.
We may use cookies, pixels, or similar technologies to analyze site traffic and usage. You can disable cookies in your browser, but some website features may not function properly.
We do not sell your information. We may share data only to the extent necessary with:
– Service providers who help us deliver HVAC services (all under confidentiality agreements).
– Authorities as required by law or for safety and security reasons.
– To protect Demers Heating, our customers, and our property.
We use industry-standard technical and physical safeguards to protect your information. While no data transmission is 100% secure, we strive to protect your data and continuously improve our security practices.
– Email marketing: You may opt out at any time via unsubscribe links.
– Access/Correction: You may request access to or correction of your personal information.
– Deletion: Request deletion within legal and contractual requirements.
We keep your information only as long as needed for service fulfillment, legal requirements, record-keeping, and dispute resolution.
We do not knowingly collect or retain information from children under 13. If we learn we have done so, we will promptly delete such data.
Demers Heating and Cooling is based in the United States. If you use our website or services from outside the U.S., you consent to U.S.-based processing and storage.
We may revise this Privacy Policy at any time. Please review it periodically. Continued use of our services after any changes means you accept the revised policy.
Demers Heating and Cooling
Harrison Township, MI
Phone: (586) 290-266
Email: sales@demersheating.com